Last updated March 24, 2023
Fixie.ai Inc. (“Fixie,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website and related services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and disclose information from users of our Services (“Users”). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service (https://fixie.ai/tos).
We may collect a variety of information from or about you or your devices from various sources, as described below.
Registration Information. If you sign in with your Google or GitHub account, we will receive information from those services such as your name and email address.
Communications. If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. If you contact us through our Discord channel, we will collect the contents of your messages and your Discord username. If you subscribe to our newsletter, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.
Chat Windows. When you use our chat windows, we will collect all information you type into the chat windows, including any information about you.
Location Information. When you use our Services, we infer your general location information, for example by using your internet protocol (IP) address. We also receive your precise location information when you grant us your permission, for example, if you want to use precise location information to develop or enable a tool or function that requires precise location information.
Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, the queries you issue to the system, the Agents you develop, the content you upload, and the dates and times of your visits.
Information from Cookies and Similar Technologies. We and our third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn how you may modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
Information from third-party services. If you choose to link our Services to a third-party service (e.g., Gmail, GitHub, Slack), we may receive information about you. For example, if you link your Google Calendar to our Services, we may access and store your Google Calendar information for the purposes described in this privacy policy or at the time of consent or collection. We may also collect your profile information, your profile photo, and your use of the third-party account that you link to our Services. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options. Please refer to the privacy policy of the third-party service to learn more about how that third-party service will collect, use, and disclose your information.
We use the information we collect: